1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the Pinnacle Assurance L.L.C (“Pinnacle”, “we”, “our”, or “us”) website, services, and online platforms. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

If you are accessing our services from within the EU/UK, these Terms incorporate your additional statutory rights under the General Data Protection Regulation (“GDPR”) and UK GDPR, as referenced in our Privacy Policy.

2. Online Service Terms

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. You agree to use the services only for lawful purposes, in accordance with all applicable UAE, EU, UK, and international laws.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason, subject to applicable laws. Your use of our services is at your own risk.

4. Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure the accuracy of all property listings, descriptions, and market data, but we do not guarantee that all information is error-free, complete, or current. Reliance on any material provided is at your own discretion and risk.

5. Modifications to the Service and Prices

Prices, fees, and service offerings are subject to change without notice. We are not liable for any modifications, suspensions, or discontinuations of service.

6. Products or Services

Certain services may be available exclusively online. We reserve the right to limit the provision of services to specific jurisdictions, in line with UAE law and international trade restrictions.

7. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete billing and account details. Inaccuracies may result in delayed services, contract voidance, or legal action.

8. Optional Tools

We may provide third-party tools on our platform without monitoring or control. These are used entirely at your own risk and subject to the terms of the respective providers.

9. Third-Party Links

Links to third-party websites are provided for convenience only. We do not endorse or control these websites, and they operate under their own legal and privacy frameworks.

10. User Comments, Feedback, and Other Submissions

Any content you submit to us may be used without restriction, unless otherwise agreed in writing. You warrant that you have the right to submit such content and that it does not infringe the rights of any third party.

11. Personal Information

Your submission of personal information through our services is governed by our Privacy Policy. For EU/UK users, this includes rights under GDPR, such as access, rectification, erasure, restriction, objection, and data portability, as detailed in the Privacy Policy.

12. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors, inaccuracies, or omissions without prior notice, including after service orders are submitted.

13. Prohibited Uses

You are prohibited from:

• Using the service for unlawful purposes
• Violating local, national, or international laws
• Infringing intellectual property rights
• Uploading malicious code or interfering with security features
• Collecting personal data of other users without consent (GDPR/EU/UK laws apply)

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free service. To the extent permitted by law, we exclude all implied warranties and limit liability for any direct, indirect, incidental, or consequential damages arising from your use of our services.

15. Indemnification

You agree to indemnify and hold Pinnacle, its affiliates, employees, and partners harmless from claims or demands arising from your breach of these Terms or applicable law.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Termination

We may suspend or terminate your access to our services at any time without notice if you breach these Terms or applicable law. Upon termination, obligations that by their nature should survive shall remain in effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pinnacle regarding your use of the services.

19. Governing Law

These Terms are governed by the laws of Dubai, United Arab Emirates, without prejudice to mandatory EU/UK consumer protection and data protection laws where applicable.

20. Changes to Terms of Service

We may update these Terms from time to time. Material changes will be posted on our website, and where required by law, we will notify you and obtain consent.

21. Contact Information

Questions about the Terms should be sent to:
Email: info@pinnacle-assurance.com
Phone: +971 56 586 6866